Privacy Policy

Canary is committed to your privacy and you can be confident that financial privacy is a priority of Canary. This Online Privacy Statement specifically applies to Canary's webpages, Canary-branded social media sites, mobile sites, mobile applications, and digital advertising campaigns. We respect your privacy and safeguard your information because you trust us with your financial and other personal information.

The terms "Canary," "us," "our," or "we" refers to Canary Financial and any affiliates or subsidiaries based in the United States.

When you bank with us, you are trusting us with your money. We utilize an assortment of security instruments to protect your data, regardless of whether you are banking on the web or in a hurry.

Information Collection

We gather data in an assortment of contexts. We can collect information about you that is personally identifiable, such as your name, address, telephone numbers, email address, or other information that identifies you. This includes information that you provide by applications, forms, subscriptions, or other means of collection. We collect information from you directly, such as when you apply for or register for our goods and services, use our online banking services or mobile apps, contact us, respond to surveys, provide input, or participate in competitions or promotions.

We can collect and store aggregate data about visitors to the site and users of the site. The processing of this Aggregate Information helps us to quantify the number of visitors to different parts of our Sites, to diagnose issues with our Sites, to control our Sites, to monitor the behavior of visitors, to detect and prevent fraud and to improve the protection of our Sites.

Device Information

Via mobile apps or websites, we will give you access to some of our products and services. We can collect information related to your devices when you interact with these apps and websites, such as unique device identifiers, screen resolution, operating system, device settings, the physical location (such as geo-location) of your device, and analytical information on how you interact with our apps and websites. To provide you with personalized location-based content and services, we can also use the location of your computer. We may ask for your permission to collect some of this information; however, if you do not enable these settings, we may not be able to provide you with related customized content.

Usage of web technology for information collection

Cookies are tiny text files saved in your web browser by the server of a website. Cookies allow businesses to recognize your computer and store your account and preference information. We can use cookies, for example, to store information about pages visited on our websites, language preferences, your relationship with us, or other information that we have connected to you or to your computer. Once you visit a Canary website, Canary may use technology to store information on your computer. Cookies are automatically accepted by most web browsers. Refer to the online support of your browser for more guidance and information on setting cookie preferences if you do not wish to receive cookies. You will not be able to use any Canary Financial Online features if you turn off cookies.

Information disclosure and advertising

Canary may disclose to companies that carry out marketing services on behalf of Canary or to other financial institutions with which Canary has joint marketing agreements or other contractual agreements all the information collected, as mentioned above. We may engage our service providers across the internet to show advertisements on behalf of Canary. In order to provide personalized Canary ads tailored to your interests, our service providers can use information about you. "Online Behavioral Advertising" or "Interest-Based Advertising" is also referred to as this type of advertising. We can also engage our service providers to control and track the success of advertising and marketing campaigns to and from Canary. Our service providers may not, for any reason other than to deliver Canary advertising on the internet, use your information obtained from us.

Social Media

On social media sites, such as Facebook, Twitter, Pinterest, Tumblr, LinkedIn, and YouTube, Canary has official accounts. We can collect information like your likes, interests, reviews, and preferences when you interact with us on these pages or elsewhere on social media. If you want to share with them and they, in turn, share such information with us, we will gather additional information from social media companies. Any posts you make on our official social media accounts are open to those who use those pages, including posts containing photos, comments, ideas, views, concerns, or personal information. Never include sensitive personal, financial, or other confidential details when posting or commenting online, such as your Social Security number, account number, phone number, mailing address, or email address. Please adhere to our social media partners' privacy policy when you communicate with them online.